Privacy Statement for Orchard's Edge
Orchard's Edge has created this privacy statement in order to demonstrate our firm commitment to privacy. If you have questions or concerns regarding this statement, you should contact our customer service department. This statement was last updated on October 9, 2003.
At Orchard's Edge we are committed to protecting your privacy. We keep all information that you share with us private and confidential. The personal information that we ask from you is used solely to provide you with an enhanced shopping experience. You can be assured that we do not share your information with any outside parties.
How We Use the Information We Gather
When placing an order, you provide your name, mailing address, ship to address, telephone number, e-mail address, and credit card number and expiration date. We collect that information in order to:
- Verify your identity for payment authorization
- Ship your order to you
- Contact you regarding your order status
Your personal information (such as your credit card information, name, street address, zip code or telephone number) will also be shared with our bank so that we can authorize and charge a purchase. Your personal information is not distributed to Orchard's Edge partners or to mailing-list firms. We do not disclose any identifying information about individual customers.
Secure Server
When
you place an order with Orchard's Edge, you will be using our secure server.
Our secure server software encrypts all of the personal information you
submit to us, so that we can ensure that your information stays confidential.
For added assurance you may verify Orchard's Edge use of security with
our Thawte Secure Server ID.
IP Addresses
We use your IP address to log your browser type and referring url information. This information will not be distributed.
Cookies
Our site uses cookies to keep track of your shopping cart if they are enabled in your browser. "Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You can use all of the functionally of our site without cookies, but with cookies enabled, the Orchard's Edge Web site can store items in your shopping cart even if you go to a page outside of our site. We do not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer visit the Web site that corresponds to the browser you use:
Contact Us Form
Our site's Contact Us (registration) form asks users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information they request. Users can also request future mailings in the form of our email newsletter. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Links
The Orchard's Edge Web Site contains links to other sites on the Internet. We are not responsible for the privacy practices or the content of any of these linked sites.
Privacy Policy Changes
If we modify this privacy policy, we will post a notice on our Web site.
Fraudulent Charge Protection
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. If a third party obtains your personal information from a purchase made with us and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges.
In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. We also give users the opportunity to change their information in our database or to remove their information from our database. To do so, use our contact page.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Luminous Chao, Inc. 836 Arlington Hts RoadSuite 346 Elk Grove Village, IL 60007
© Luminous Chao, Inc. All Rights Reserved
